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|Do I have to pay sales taxes?|
We charge sales tax only in Massachusetts, Tennessee and Virginia where we or our Distributor has facilities in the state.
|How do I Order?|
Orders may be placed online at www.EastCoastMusic.com by following the steps below
Or you may call our Customer Service Department at (888) 341-1386 to place your order over the phone.
Step 1 - Add items to your shopping cart
Step 2 - Account Information
Step 3 - Academic/Eligibility Documentation
Click here to go to our Academic Eligibility
Please include your order number on the email or fax.
Step 4 - Shipping
Upon receiving your order and your academic/eligibility documentation we will complete processing and ship your order. You will receive an email when we have processed your order. When your order is shipped and the tracking number is available we will post the tracking number to your account..
|What are my payment choices?|
We accept Visa, Master Card, Discover and American Express credit cards and also personal checks, money orders and bank certified checks. We accept Purchase Orders from schools and other institutions.
For order to be paid via personal or business checks, money orders, bank certified checks, please indicate your order number when sending payment. Orders for in-stock items that are paid by Money order, Bank Certified Check or Credit Card are processed and shipped within 24 hours of order receipt provided valid verification has been received.
All orders that are paid by Personal and Business Checks and are "cleared" will be processed and shipped within 24 hours providing valid verification has been received.
For clearing purposes, Personal and Business Checks over $1,000 are held 10 business days before we ship order.
No surcharge is added for credit card orders.
Your credit card is not charged until we ship your product.