Find quick answers to your questions below...
Sheet Music Help Section
Do you have a Sheet Music Help Section?
Order Section
Do I have to pay sales taxes?
How do I Order?
What are my payment choices?
Order Status
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
I received the wrong product.
When will my order ship?
Academic Orders and Eligibility
What are the Academic Eligibility requirements?
What is the difference between educational versions and the real version?
School Purchase Orders and Site Licenses
Do Accept School Purchase Orders?
How do Schools purchase Site Licenses?
Return & Refund Policy
What is your Return & Refund Policy?
How do I track my order?
How soon do you ship and what happens if you are out of stock?
Do you ship to my country?
How much are your shipping and handling charges and how long does shipping take for delivery?
Low Price Guarantee
Privacy Policy
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?